Shipping
Update
At this time, due to current world events we are unable to ship to PO boxes.
Processing Time
We receive a high volume of community communications, which we love! So, we kindly ask that you email our customer support team only if you have an urgent shipping inquiry or if we have surpassed the timeframe outlined below.
All orders will be prepared for shipping within 14 days.
Tracking information will be sent to you via email within 5 days after your order has shipped.
Delivery Estimates (From the Day Your Order is Shipped)
Once shipped, typical delivery time can range from 10-15 business days depending on the ship-to address and other variables.
The shipping of any physical goods is processed through our internal team fulfillment centre. We make no promise or guarantee (expressed or implied) as to the time of your product delivery.
Tracking
We offer complimentary tracking with every order.
Please use www.17track.net/en to track your package.
Once you receive notification that you order has shipped, please contact the final destination carrier directly for any shipping inquires. This information is located at the top of the 17track page.
Shipping Fees
US + CAN
Standard with tracking (10-15 business days)
- Orders under $250 – $22
- Orders under $500 – $12
- Orders above $500.00 – FREE
AU + NZ
Standard with tracking (10-15 business days)
- Orders under $250 – $28
- Orders under $500 – $18
- Orders above $500.00 – FREE
UK + W. EUROPE
Standard with tracking (10-15 business days)
- Orders under $500 – $28
- Orders above $500.00 – FREE
ASIA
Standard with tracking (10-15 business days)
- Orders under $500 – $28
- Orders above $500.00 – FREE
REST OF THE WORLD
Standard with tracking (10-15 business days)
- Orders under $500 – $38
- Orders above $500.00 – FREE
Duty
At this time the majority of styles are shipped from Bali. Duty, if applicable, is the customer’s responsibility and will be paid directly to the carrier.